At SubsPk, we aim to deliver digital services reliably and securely. This policy explains how refunds, order corrections, and disputes are handled for customers in Pakistan.
Refunds are considered when a product is not delivered, the order details are incorrect, or the service cannot be activated after verification. We resolve issues case by case and typically offer a refund or replacement when the error is on our side.
We do not usually refund orders where the customer provided incorrect account details, chose the wrong plan after activation, or changed their mind after a valid delivery. In such cases, we will help you correct the order if possible.
If a refund is approved, we will process the return to your original payment method. We strive to resolve issues quickly and keep the process transparent through email support.
If you have a question about refunds, delivery, or order corrections, email our support team at support@subspk.com. You can also visit our Contact page for more ways to reach us.