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Refund Policy

At SubsPk, we aim to deliver digital services reliably and securely. This policy explains how refunds, order corrections, and disputes are handled for customers in Pakistan.

When refunds are available

Refunds are considered when a product is not delivered, the order details are incorrect, or the service cannot be activated after verification. We resolve issues case by case and typically offer a refund or replacement when the error is on our side.

How to request a refund

  1. Email us at support@subspk.com with your order details.
  2. Attach the payment proof and explain the issue clearly.
  3. Wait for our support team to verify the order and confirm the next step.

What we do not refund

We do not usually refund orders where the customer provided incorrect account details, chose the wrong plan after activation, or changed their mind after a valid delivery. In such cases, we will help you correct the order if possible.

Dispute resolution

If a refund is approved, we will process the return to your original payment method. We strive to resolve issues quickly and keep the process transparent through email support.

Need more help?

If you have a question about refunds, delivery, or order corrections, email our support team at support@subspk.com. You can also visit our Contact page for more ways to reach us.